Organizations should actively manage conflict at which level(s)? ...

[scienceeasy]

Organizations should actively manage conflict at which level(s)?
 
  A) Individual
  B) Group
  C) Organizational
  D) All of the above

Question 2

Which type of conflict do mediators work to resolve?
 
  A) Interpersonal
  B) Process
  C) Very few conflicts with specific issues identified
  D) A broad range of conflicts

[shaikhs]

Answer to Question 1

Great help.

Answer to Question 2

D
Explanation: D) Mediators don't work to solve the conflict at hand. Rather, they help the parties involved in the negotiation see things from the others' frames which facilitates the original parties in reaching a resolution. Therefore, mediators can be used effectively in a broad range of conflicts.

[scienceeasy]

Thanks for the timely response, appreciate it

[sultansheikh]

Gracias!