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Author Question: A company manufactures parts for military aircrafts. The process requires accuracy and precision, ... (Read 68 times)

jasdeep_brar

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on: Jul 7, 2018
A company manufactures parts for military aircrafts. The process requires accuracy and precision, and each job must be done in a certain way to ensure high quality. An instrumental value of this company would MOST LIKELY be ________.
 
  A) creativity
  B) excellence
  C) attention to detail
  D) risk taking

Question 2

Which job requires the highest level of emotional labor?
 
  A) Certified financial accountant
  B) Customer service representative
  C) Financial analyst
  D) Maintenance worker


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blakeserpa

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Reply #1 on: Jul 7, 2018
Answer to Question 1

C

Answer to Question 2

B
Explanation: B) The customer service representative is expected to always be pleasant and friendly despite their felt emotions and they must engage in emotional labor on a continual basis.


jasdeep_brar

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Reply 2 on: Jul 7, 2018
YES! Correct, THANKS for helping me on my review

alexanderhamilton

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Reply 3 on: Yesterday
Wow, this really help

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