Juan Regales works as a repair technician for the telephone company. Juan's primary job is to fix the equipment at the top of utility poles. He spends 95 percent of his time working alone.
One of the reasons Juan enjoys his job is that he can count exactly how many repairs he has completed in one day. Juan's company is promoting teamwork and has proposed replacing the current individual performance assessment plan with a plan basing pay on team performance. If such a plan were implemented, Juan's motivation would MOST LIKELY ________.
A) increase because of the opportunity to have a sense of camaraderie
B) decrease because Juan obviously lacks social skills
C) increase because he could complete more calls, which is the source of his extrinsic motivation
D) decrease because Juan's individual output may not be accurately assessed
Question 2
A research team is working together to find ways to curtail a Lyme disease outbreak. The success of the group is very dependent on the contributions of each individual. In this situation, ________.
A) merit pay should be given at the individual level
B) merit pay should be given at the group level
C) merit pay should be given as a salary increase not as a bonus
D) merit pay should not be used
Question 3
In a ________, an employee is paid for each unit he or she produces.
A) full commission plan
B) piece-rate plan
C) partial commission plan
D) pay-as-you-go plan
Juan Ignacio Molina
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