What is a common operational characteristic of marketing teams?
a. They concentrate on their internal processes, and simply inform others of what they are doing.
b. They have little outside contact, and make decisions about how to serve its customers from within.
c. They are tasked with letting others outside the team know what they are doing after they have made decisions.
d. They actively tailor their communications to suit the needs, interests, and objectives of the organization.
Question 2
Teams that are underbounded have __________; in contrast, teams that are overbounded have __________.
a. leaders that are present; leaders that are absent
b. leaders that are absent; leaders that are present
c. many external ties, but cannot bring its members together; high loyalty but an inability to integrate with others
d. high internal loyalty, but cannot integrate with others outside the team; many external ties, but cannot bring its members together
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