The positive illusion bias refers to:
a. people who believe themselves to be superior and more talented than others on their team.
b. people who work harder for the team hoping to improve the overall team's reputation within the larger organizational context.
c. managers who convey a positive attitude in order to positively influence their team's group mood.
d. a team member who has positive news to share about the group's task in hopes that it will spur morale and increase productivity.
Question 2
Which of the following actions by the team or their leadership can result in reduced team performance?
a. The team leader promotes an intrinsically interesting or challenging project.
b. The team leader rewards a team member with a clock for his or her hours of overtime spent in the service of a team's project.
c. The team shares, and mutually sets, their own performance goals.
d. Team leaders increase team size so that more employees get an opportunity to contribute to the project.
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