In planning replacement for these employees, you decide on which ...

[bobbie]

In planning replacement for these employees, you decide on which of the following strategies?
 
  a. The company has a tried-and-true system in place for employee selection  don't break what has been working well in the past.
  b. Each of these jobs has an extensive job description and your supervisors have been trained in behavioral interviewing and administering some good tests that match the person to the job.
  c. In light of the strategic change process, it is essential that you select people who can see the new strategy  you try to pick people who can work well in teams and know the importance of customer service.
  d. You select people based on education and experience.

Question 2

As much as you are committed to developing your existing employees, several key people have left the organization because they did not agree with the changes and some others had to be let go because of serious performance challenges.
 
  The best way to ensure that the removal part of the process goes well is:
  a.
  handle it as quickly as possible and behind closed doors  that way no one gets hurt.
  b.
  involve people in the decision, explain the criteria and the reasoning, and offer due process.
  c.
  give the decision to the company lawyers  they know best how to deal with these matters.
  d.
  avoid removal altogether  the strategic change will take care of everything.

[lauravaras]

Answer to Question 1

c

Answer to Question 2

b

[bobbie]

Gracias!

[bblaney]

TYSM