Ford increased his organization's effectiveness by organizing its functional resources to create better quality cars at a lower cost for both manufacturer and consumer.
This information indicates that Ford is taking the ________ approach to measure organizational effectiveness.
A) environmental
B) internal systems
C) competitive
D) technical
Question 2
________ is the technology that involves groups of skilled workers who interact closely to produce custom-designed products.
A) Mass production
B) Engineering technology
C) Craftswork
D) Progressive manufacturing
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