According to Tichy's approach to change, the first step in the ...

[joblessjake]

According to Tichy's approach to change, the first step in the strategic planning process is to _____.
 
  a. develop an image of the desired organization
  b. set net profit goals for the company
  c. decide on the organizational chart for the company
  d. sets an acceptable debt/equity ratio for the company
  e. answers b and c

Question 2

Differentiate between specific environment and general environment.
 
  What will be an ideal response?

[Jsherida]

Answer to Question 1

a

Answer to Question 2

The specific environment consists of forces from outside stakeholder groups that directly affect an organization's ability to secure resources. Customers, distributors, unions, competitors, suppliers, and the government are all important outside stakeholders that can influence and pressure organizations to act in certain ways.

The general environment consists of forces that shape the specific environment and affect the ability of all organizations in a particular environment to obtain resources. General environment consists of forces such as economic, technological, political, and environmental forces.