The shared ideas of how members should behave are called _____. ...

[Wadzanai]

The shared ideas of how members should behave are called _____.
 
  a. functions
  b. commands
  c. problem-solving units
  d. norms
  e. cultural restrictions

Question 2

Which of the following is NOT a characteristic of Likert's System 4 management?
 
  a. empowerment of employees at all levels
  b. decisions made at lower levels
  c. communication primarily downward
  d. perceived confidence and trust between superiors and subordinates
  e. individual accountability in place of rigid policies

[kardosa007]

Answer to Question 1

d

Answer to Question 2

c

[Wadzanai]

Thanks for the timely response, appreciate it

[lindahyatt42]

Excellent