The internal practitioner has certain advantages over the external practitioner. Which one of the following is an advantage of the internal practitioner?
a. not affected by the organization's power structure
b. specialized practitioner skills
c. objective at looking at situations
d. not familiar with the organization's norms
e. knowledgeable of the organization's structure and workings
Question 2
Process interventions when used by a manager or leader _____.
a. help a work group to learn to diagnose and solve its own problems
b. solve the problem for the group
c. should be used only in the diagnostic phase of an OD program
d. have been carefully researched and shown to be statistically effective
e. both c and d
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