Southwest Airlines focuses on developing leadership in others and provides opportunities to learn from mistakes.
When an employee makes a mistake, supervisors may commonly ask the question; What will you do differently next time? Which core element of learning best represented Southwest Airlines?
a. willingness to learn
b. ability to learn
c. supportive organizational culture
d. sufficient development experiences
Question 2
When trying to persuade someone it is important to prepare responses for potential objections in advance.
Indicate whether the statement is true or false
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