Finding the right phrase to convey disapproval, disagreement, or ...

[2125004343]

Finding the right phrase to convey disapproval, disagreement, or discontent means using ___________________ _.
 
  a. mirroring
  b. diplomacy
  c. small talk
  d. defensive communication

Question 2

According to Fred Luthans, effective managers focus on ________ while successful managers focus on ________.
 
  a. stakeholders;
   goal achievement
  b. employee satisfaction;
   quick promotions
  c. goal achievement;
   stock prices
  d. change management;
   employee satisfaction

[shaquita]

Answer to Question 1

b

Answer to Question 2

b;