During the unfreezing stage of organizational change, managers need to establish a sense of urgency, which may be accomplished by providing employees with reports indicating that the firm faces significant problems.
Indicate whether this statement is true or false.
Question 2
________ means collecting data about a group, department, or organization, and feeding the information back to the employees so they can analyze it and develop hypotheses about what the problems might be.
A) Laboratory training
B) Action research
C) Group therapy
D) Diversity training
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