Author Question: When leaving a telephone message: A) Speak clearly and slowly B) State your name and return ... (Read 116 times)

soccerdreamer_17 · **on:** Jul 7, 2018

When leaving a telephone message:

A) Speak clearly and slowly

B) State your name and return phone number twice in the message

C) Messages should be brief

D) All of the above

Question 2

Basic rules for the appropriate use of mobile communication devices during business include:

A) Leaving the devices in your pocket during a meeting to lower the volume of the alert tone

B) Turning off your communication device when you are attending a meeting

C) Answering your device quickly and quietly if it alerts during a meeting and letting the caller know you cannot talk

D) All of the above