Which of the following statements is true regarding an opener ...

[Marty]

Which of the following statements is true regarding an opener clause?
 
  a. It is a negotiated contract provision of a collective bargaining agreement that restricts either party from requiring the other party to bargain on any issue that was not previously negotiated in the agreement for the term of the contract.
  b. It is an agreement provision that allows future negotiations during the term of the contract on specific mandatory issues such as wages or health care.
  c. It is a negotiated contract provision stating that union members of one employer have the right to refuse to handle nonunion or struck goods of other employers.
  d. It is an agreement provision that protects the rest of the contract should one section come into conflict with state or federal law.

Question 2

Explain the four types of evaluation outcomes identified in the text.
 
  What will be an ideal response?

[duke02]

Answer to Question 1

b

Answer to Question 2

(a) Reaction outcomes come first and will influence how much can be learned. Reaction outcomes measure the trainee's perceptions, emotions, and subjective evaluations of the training experience.

(b) Learning outcomes influence how much behavior can change once the trainee is back on the job. Reaction outcomes are measured by the requisite learning objectives and the overall training objective.

(c) Behavior outcomes are the changes of behavior on the job that will influence organizational results. Behavior outcomes are measured based on the original TNA.

(d) Organizational results are the changes in the bottom line related to the reason the training took place in the first place. Organizational results are a measure of the performance deficiency identified in the TNA.