Answer to Question 1
People are sometimes uncomfortable giving negative feedback because:
They fear negative reactions and consequencesmanager s may be fearful that employees will react in a negative way, including defensiveness and anger. Additionally, managers may also fear that working relationships, and even friendships, will suffer because of negative feedback.
They have had negative experiences in the pastmanagers may have had negative experiences with feedback in the past from their own supervisors and, because of that experience, may be reluctant to give negative feedback to their charges.
They don't want to play Godsome managers may feel that giving negative feedback places them in a position of all knowing or God-like and they want to avoid that position.
They need irrefutable and conclusive evidencesome managers are unwilling to risk providing negative feedback without irrefutable evidence. Although information used for feedback must be verifiable, it is not necessary to have irrefutable evidence of a behavior; however, some managers may not feel comfortable without that evidence.
Answer to Question 2
The mechanical strategy for obtaining an overall performance score requires consideration of the scores assigned to each section of the appraisal form and then adding them up to obtain an overall score.
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