Answer to Question 1
An important advantage of implementing performance management online is that the system can be linked to other human resource functions such as training and selection. For example, if an employee receives a low rating on the performance dimension communication, then there may be an automatic trigger so that the system suggests resources that the employee can use to address this performance dimension. One such resource can be a learning module available online that teaches employees how to improve their communication skills. Another advantage of an online system is that it is easier to monitor unit-level and organizational-level trends over time. Another advantage is automation. For example, a pop-up screen may appear on a supervisor's screen upon logging in and she may not be allowed to open any files until the performance evaluation is completed. Taking advantage of online applications can help speed up processes, lower cost, and gather and disseminate information faster and more effectively.
Answer to Question 2
The benefits of a 360-degree feedback system include:
A . Decreased possibility of biases
B. Increased awareness of expectations
C. Increased commitment to improve
D. Improved self-perception of performance
E. Improvement of performance
F. Reduction of undiscussables
G. Helps employees take control of their careers
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Marketing Management (13th Edition)