James, who is a clerical employee of a university, has been ...

[torybrooks]

James, who is a clerical employee of a university, has been trained to perform several kinds of record-keeping tasks. He maintains employee attendance records, schedules salespeople's work shifts, and monitors the use of office supplies for reordering.
 
  Which type of knowledge is necessary to perform all three of these tasks?
  A) work-team
  B) horizontal
  C) breadth
  D) depth

Question 2

Both unions and contractors, who employ carpenters, use ________ pay plans.
 
  FIll in the blank with correct word.

[stillxalice]

Answer to Question 1

Answer: D

Answer to Question 2

Answer: skill-based