The ________ is a set of best practices that helps organizations to maximize the benefits from their IS infrastructure and to establish appropriate controls.
A) Sarbanes-Oxley Act of 2002 (S-OX)
B) Completely Automated Public Turing Test to Tell Computers and Humans Apart (CAPTCHA)
C) Electronic Communications Privacy Act of 1986
D) control objectives for information and related technology (COBIT)
E) USA Patriot Act
Question 2
________ maintenance involves making enhancements to improve processing performance or interface usability or adding desired (but not necessarily required) system features (in other words, bells and whistles).
A) Adaptive
B) Perfective
C) Preventive
D) Corrective
E) Predictive
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