Author Question: ________ is a support activity. A) Outbound logistics B) Operations and manufacturing C) ... (Read 102 times)

stephzh

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________ is a support activity.
 
  A) Outbound logistics
  B) Operations and manufacturing
  C) Technology development
  D) Customer service
  E) Marketing and sales

Question 2

Analytical customer relationship management (CRM) analyzes customer behavior and thus provides the business intelligence necessary to identify new opportunities and to provide superior customer service.
 
  Indicate whether the statement is true or false



Cheesycrackers

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Answer to Question 1

C

Answer to Question 2

TRUE



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