Author Question: In order to define centers of excellence in a global firm, you would first need to identify A) ... (Read 136 times)

iveyjurea

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In order to define centers of excellence in a global firm, you would first need to identify
 
  A) functional areas.
  B) core business processes.
  C) SOPs.
  D) core competencies.
  E) international best practices.

Question 2

The model of human knowledge used by expert systems is referred to as
 
  A) the knowledge base.
  B) CBR.
  C) a neural network.
  D) AI.
  E) an inference engine.



katieost

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Answer to Question 1

B

Answer to Question 2

A



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