This topic contains a solution. Click here to go to the answer

Author Question: Briefly outline the knowledge management value chain as it might apply to the online catalog system ... (Read 148 times)

faduma

  • Hero Member
  • *****
  • Posts: 528
Briefly outline the knowledge management value chain as it might apply to the online catalog system of a public library.
 
  What will be an ideal response?

Question 2

Analytical CRM uses tools to analyze customer data collected from the firm's customer touch points and from other sources.
 
  Indicate whether the statement is true or false



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

heinisk01

  • Sr. Member
  • ****
  • Posts: 329
Answer to Question 1

Steps in the knowledge management chain include:
Acquisition: for an online catalog of a library this would be getting the book data into digital format.
Storage: This would involve the systems for storing this data, perhaps a central server.
Dissemination: The library would need to determine how the card catalog information is accessed by the public or by staff.
Application: This would involve the card catalog becoming part of the library's business processes: for example, the card catalog would be linked to a system of borrowing, so that users would know from the card catalog whether a book was out on loan.
Management and organizational activities: This would entail using the system with a card catalog base for other services, perhaps linking up to a wider library system to share resources, information, or book loaning between systems.

Answer to Question 2

TRUE




faduma

  • Member
  • Posts: 528
Reply 2 on: Jul 7, 2018
:D TYSM


lkanara2

  • Member
  • Posts: 329
Reply 3 on: Yesterday
Excellent

 

Did you know?

About 100 new prescription or over-the-counter drugs come into the U.S. market every year.

Did you know?

Tobacco depletes the body of vitamins A, C, and E, which can result in any of the following: dry hair, dry skin, dry eyes, poor growth, night blindness, abscesses, insomnia, fatigue, reproductive system problems, sinusitis, pneumonia, frequent respiratory problems, skin disorders, weight loss, rickets, osteomalacia, nervousness, muscle spasms, leg cramps, extremity numbness, bone malformations, decayed teeth, difficulty in walking, irritability, restlessness, profuse sweating, increased uric acid (gout), joint damage, damaged red blood cells, destruction of nerves, infertility, miscarriage, and many types of cancer.

Did you know?

About 600,000 particles of skin are shed every hour by each human. If you live to age 70 years, you have shed 105 pounds of dead skin.

Did you know?

In the United States, congenital cytomegalovirus causes one child to become disabled almost every hour. CMV is the leading preventable viral cause of development disability in newborns. These disabilities include hearing or vision loss, and cerebral palsy.

Did you know?

When Gabriel Fahrenheit invented the first mercury thermometer, he called "zero degrees" the lowest temperature he was able to attain with a mixture of ice and salt. For the upper point of his scale, he used 96°, which he measured as normal human body temperature (we know it to be 98.6° today because of more accurate thermometers).

For a complete list of videos, visit our video library