A household appliances manufacturer has hired you to help analyze their social media datasets to determine which of their refrigerators are seen as the most reliable. Which of the following tools would you use to analyze this data?
A) text mining tools
B) sentiment analysis software
C) Web usage mining technologies
D) data mining software for identifying associations
E) data mining software for forecasting
Question 2
Which of the following is a reason why employers adopt surveillance technologies to track online communications?
A) to increase employee productivity
B) to enable efficient data mining
C) to prevent data redundancy
D) to facilitate faster communication
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