Author Question: BTC, a consulting company with offices across the U.S., began an employee discussion forum on its ... (Read 68 times)

EY67 · **on:** Jul 7, 2018

BTC, a consulting company with offices across the U.S., began an employee discussion forum on its website. A few employees began criticizing the company on the forum and undermining its morale.

BTC does not want to limit employee interaction, but at the same time, it would like to limit what employees can write. Which of the following features of a discussion forum will help them achieve this?A) anonymity
B) telepresence
C) version control
D) moderators

Question 2

Which of the following elements of website usability refers to the mistakes made by users when they attempt to accomplish a task and how easy it is to recover from those mistakes?

A) trial rate
B) error rate
C) attrition rate
D) churn rate