A majority of retail companies in Arizona are increasingly using a certain strategy to capture tacit knowledge which is helping them to successfully handle knowledge management.
Which of the following processes would help such users add and edit articles about specific topics and discuss the contents of each article with other editors?A) wikis
B) portals
C) blogs
D) dashboards
Question 2
Account administration and recovery procedures are examples of ________ safeguards.
A) data
B) hardware
C) human
D) software
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