Author Question: Explain how the implementation of SAP changes a typical sales process. What will be an ideal ... (Read 46 times)

lunatika · **on:** Jul 7, 2018

Explain how the implementation of SAP changes a typical sales process.

What will be an ideal response?

Question 2

The facilities manager at Symphony Systems, an IT services company, wants the information systems department to set up a virtual collaboration team. Which of the following ways would enable him to communicate more effectively with the IT staff?

A) avoiding IT jargon
B) emphasizing the returns on investment
C) highlighting the value of IT
D) describing his end goal and not the means to get there

Bigfoot1984 · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

The actors in a sales process that implements SAP are the accountant, the warehouse manager, and the sales agent. The SAP system that tracks all the sales data is the only computer actor. The Pre-Sales activity is almost the same for processes that do or do not implement SAP. The only difference is that inventory and price data are current in an SAP process.
The Sales Order screen in SAP has a window called Create Standard Order. In this section, the sales agent enters customer number, the date of the transaction, and the transaction number. The PO Number is determined by the customer's numbering system. The PO date for the customer is the date the sale was made.
Once the sales agent saves the SO, SAP creates an SO number and updates the inventory table in the database. In addition to updating data, several other actions are triggered. First, a message is sent to the accounting department requesting credit approval and a decision to approve or disapprove the sale. A second action is updating the assembly schedule.

Answer to Question 2

D