Author Question: ________ is referred to as knowledge derived from recorded facts and figures. A) Innovation B) ... (Read 89 times)

Sportsfan2111

  • Hero Member
  • *****
  • Posts: 585
________ is referred to as knowledge derived from recorded facts and figures.
 
  A) Innovation
  B) Information
  C) Perception
  D) Cognition

Question 2

How do web-based online self-service applications transform an organization's relationships with its customers?
 
  A) They reduce customer-service facilities available to a customer, but increase the quality of available facilities.
  B) They help educate customers on the business processes of the company.
  C) They provide customers with elaborate decision support systems which help customers make choices without technical help.
  D) They free customers from time-consuming and routine forms of direct contact.



uniquea123

  • Sr. Member
  • ****
  • Posts: 311
Answer to Question 1

B

Answer to Question 2

D



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Medication errors are more common among seriously ill patients than with those with minor conditions.

Did you know?

The modern decimal position system was the invention of the Hindus (around 800 AD), involving the placing of numerals to indicate their value (units, tens, hundreds, and so on).

Did you know?

Bacteria have flourished on the earth for over three billion years. They were the first life forms on the planet.

Did you know?

The average older adult in the United States takes five prescription drugs per day. Half of these drugs contain a sedative. Alcohol should therefore be avoided by most senior citizens because of the dangerous interactions between alcohol and sedatives.

Did you know?

About 100 new prescription or over-the-counter drugs come into the U.S. market every year.

For a complete list of videos, visit our video library