Author Question: Which of the following is a support activity in the value chain that includes activities within the ... (Read 126 times)

kamilo84

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Which of the following is a support activity in the value chain that includes activities within the firm for developing new techniques, methods, and procedures?
 
  A) technology
  B) human resources
  C) firm infrastructure
  D) procurement

Question 2

All user training must be done as a formal course.
 
  Indicate whether the statement is true or false



TINA

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Answer to Question 1

A

Answer to Question 2

FALSE
Explanation: Much of the user training is done online, or in support forums.
CL



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