Author Question: Which of the following would be classified as a tangible cost? A) Loss of customer goodwill B) ... (Read 48 times)

go.lag

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Which of the following would be classified as a tangible cost?
 
  A) Loss of customer goodwill
  B) Cost of hardware
  C) Employee morale
  D) Operational inefficiency
  E) Not all customers use the Internet.

Question 2

Structured analysis is the process of discovering discrepancies between two or more sets of data-flow diagrams or discrepancies within a single DFD.
 
  Indicate whether the statement is true or false



quynhmickitran

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Answer to Question 1

B
Explanation: B) A tangible benefit is derived from the creation of an information system that can be measured in dollars and with certainty. Because the cost of hardware is measurable, it is considered a tangible cost.
CL

Answer to Question 2

FALSE
Explanation: In gap analysis, the analyst's role is to discover discrepancies between two or more sets of data-flow diagrams or discrepancies within a single DFD.
CL



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