Author Question: A recent Gartner study showed that ________ percent of all CRM initiatives fail. A) 30 B) 50 C) ... (Read 93 times)

washai

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A recent Gartner study showed that ________ percent of all CRM initiatives fail.
 
  A) 30
  B) 50
  C) 75
  D) 80

Question 2

CRM systems must be a part of the overall corporate strategy and must never focus on just being a ________ solution.
 
  A) marketing
  B) data conversion
  C) technology
  D) tactical



karlss

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Answer to Question 1

C

Answer to Question 2

C



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