Most user problems with the new ERP system are due to a lack of ...

[rachel9]

Most user problems with the new ERP system are due to a lack of understanding of the system and how business ________ interact with the system.
 
  A) processes
  B) people
  C) data
  D) software
  E) all of the above

Question 2

At the beginning of a CRM implementation, management and personnel should agree on the metrics that need to be captured by the software.
 
  Indicate whether the statement is true or false

[Christopher]

Answer to Question 1

A

Answer to Question 2

TRUE