Describe three views that firms can take of their IT ...

[ENagel]

Describe three views that firms can take of their IT infrastructure.
 
  What will be an ideal response?

Question 2

In developing a user interface, we need ________ to identify the units of the user interface and the services that the units must perform.
 
  A) class diagrams
  B) use cases
  C) activity diagrams
  D) context diagrams

[ricroger]

Answer to Question 1

1. Utility. Viewing the IT infrastructure as a utility means that firms view it as a necessary and unavoidable expense that should be minimized.
2. Dependent. A business that ties its infrastructure investment to specific known business programs takes the dependent view.
3. Enabling. A firm that develops and continually modifies its infrastructure in coalignment with its business strategy takes the enabling view.

Answer to Question 2

A