Answer to Question 1
A, B, D, E
The International Council of Nurses and the International Center for Human Resources in Nursing
identified four approaches to developing generational diversity in the nursing workforce. They
included utilizing effective approaches that are specific to the applicable staff generation; continually
exploring the workplace culture and conditions and maintaining the ability to be flexible in
interventions and response mechanisms; working successfully with problems that arise due to
generational differences; and creating an organizational environment that connects with all staff,
thereby increasing retention rates.
Answer to Question 2
A
Population-based health care involves the development, provision, and evaluation of care services to
population groups experiencing increased health risks and disparities, in partnership with health care
consumers and the community, in order to improve the health of the community and its diverse
population groups.