Misunderstandings, misperceptions, and conflict can result from ...

[dmcintosh]

Misunderstandings, misperceptions, and conflict can result from __________.
 
  a. diversity competence
  b. cultural competence
  c. diversity
  d. moral distress

Question 2

In evaluating a population-based nursing practice, the nurse asks, Were patients able to afford what we had to offer? The nurse would ask this question to address which of the following goal?
 
  a. Access c. Cost
  b. Quality d. Equity

[ricroger]

Answer to Question 1

c

a. Incorrect: Misunderstandings, misperceptions, and conflict can result from mismanaged diversity in the workplace, not from diversity competence.
b. Incorrect: Misunderstandings, misperceptions, and conflict can result from mismanaged diversity in the workplace, not from cultural competence.
c. Correct: While the positive side given for a diverse workforce is that it brings more perspectives to decisions and improves decision making, there is also a concern about a downside to diversity if it is not managed effectively. Some concerns are that diversity in an organization may bring with it miscommunication, conflict due to misunderstandings, and differing values and beliefs that affect team functioning.
d. Incorrect: Misunderstandings, misperceptions and conflict can result from mismanaged diversity in the workplace, not from moral distress.

Answer to Question 2

C
The nurse's questionWere patients able to afford what we had to offer?focuses on cost.
Questions related to access would focus on finding and providing services to high-risk, underserved,
vulnerable populations. Questions of quality would relate to changes in health status as a result of
interventions, and questions related to the goal of equity would focus on the use of resources to meet
the needs of the population.