Answer to Question 1
A, B, C, E, F
All of the above are strategies for increasing a nurse's organizational power except for option d..
Instead of isolating oneself from individuals who perceive themselves as powerful, analyze the
situation. These individuals may in fact be powerful within the organization and can possibly serve as
mentors.
Answer to Question 2
Correct answers should include the following points.
o Organizational culture is largely invisible but it does exist and it does have an impact on outcomes.
o Culture is largely invisible, intangible, and ambiguous, leading to confusion about what it is and difficulties measuring it.
o Organizational culture is based on the shared experiences of its members or is socially constructeda group phenomenon that helps members of the group make sense both of their workplace and their work experiences.
o Each organization has a unique culture that evolves over time.
Answer to Question 3
Correct answers should include the following points.
a) Potential reasons for employee resistance to change:
o fear that they may be unable to perform as well
o belief that they may not be able to do things now required
o sense of loss experienced about the former way of doing things
o perception that previous practices were not good
o not understanding or knowing how to do things differently
o not understanding the need for change
b) Potential ways to lessen resistance to change:
o determine reasons for the resistancemay differ among employees
o allow employees to work through their feelings related to the change
o present change as a continuation of a previous practice
Answer to Question 4
B, C, D, F
Coercive power comes from the ability to punish others or take disciplinary actions against others in
an attempt to influence them to change their behavior. When the nurse manager implies that a nurse
might lose his job, tells a staff that they must join a committee if they want a promotion, threatens to
fire someone due to absence, or threatens job loss if the staff member is not willing to work overtime,
the manager is using coercive power. Giving an employee a raise or writing a letter of
recommendation are example of reward power.