Technology has changed health care. Which of the following best ...

[CORALGRILL2014]

Technology has changed health care. Which of the following best depicts how technology has impacted the consumer?
 
  1. The consumer is savvier about health and health care.
  2. Technological advances are too expensive for the consumer to employ.
  3. Technology has created information overload for all consumers.
  4. Consumers are afraid of reading about their health online.

Question 2

When the steering committee of an acute care institution is appointed to select a new computer system, site visits are requested at a number of organizations to see the live systems.
 
  During these visits, which statement provided in staff interviews should alert the committee to potential bias? 1. System backups occur daily at midnight but we rarely notice them. The downtime is minimal.
  2. What we would like to see added to the system is the ability to add wireless devices. The vendor is looking into the situation now.
  3. Vendor support is always wonderful. Here is one of the company representatives who can best explain that to you.
  4. System access is restricted per HIPAA guidelines. We use a thumbprint to verify entry into the system.

[leeeep]

Answer to Question 1

1
Rationale: With an increase in the number of quality health-based websites, the health care consumer has a multitude of ways to learn about their illness, diagnosis, treatment, and side effects of therapy. To that end, health care providers are now caring for a savvier consumer of health care who is holding them accountable for their decisions.

Answer to Question 2

3
Rationale: The correct answer is Vendor support is always wonderful. Here is one of the company representatives who can best explain that to you. Vendors should not be present during site visits, in order to avoid potential bias. Site visits should allow the committee to review security and confidentiality issues, backups and downtime, ask about how their vendor reacts to suggestions given them by the organization after the system has been implemented, etc.

[CORALGRILL2014]

Gracias!

[patma1981]

TYSM