Author Question: Which is a true statement about negotiation tactics? A) Ridicule often takes the form of ... (Read 56 times)

iveyjurea · **on:** Jul 7, 2018

Which is a true statement about negotiation tactics?

A) Ridicule often takes the form of ambiguous or inappropriate questioning and is a diversionary tactic.
B) Most managers successfully resist the illness/wellness tactic because of their nursing preparation.
C) Negotiation tactics can be manipulative; thus, managers should know how to identify and counter destructive tactics.
D) The tactic of paternalism allows both parties in the negotiation to reach a consensus of opinion.

Question 2

A charge nurse assists a group of personnel to resolve their conflict, with the outcome being that the two opposing goals were discarded and new goals were adopted. What is this an example of?

A) Smoothing of conflict by the leader
B) Facilitating collaboration among personnel
C) A majority rule approach
D) A good lesson in compromising