The risk manager wants to evaluate the reasons for an increased ...

[imanialler]

The risk manager wants to evaluate the reasons for an increased number of falls on the rehab unit. The risk manager devises a fishbone diagram. A fishbone diagram is a useful tool to:
 
  a. Identify the root causes of problems.
  b. List possible solutions to problems.
  c. Help leaders select the best options.
  d. Evaluate the outcomes of decisions made.

Question 2

Successful implementation of a health information system requires a great deal of time, education, and support. The process will require which of the following expertise within the organization (select all that apply)?
 
  a. Quality experts
  b. Marketing specialists
  c. Clinical nurse leaders
  d. Nurse informaticians
  e. Nurse managers

[dmurph1496]

Answer to Question 1

A
A fishbone diagram, also known as a cause-and-effect diagram, is useful for determining the reasons (causes) for an effect (falls).

Answer to Question 2

A, C, D, E
Nurse managers are being asked to participate in the selection, design, and implementation of institutional information systems. Managers and clinical nursing leaders will serve as change agents to overcome resistance. Successful implementation and sustainability of these systems will require nurse managers, nurse informaticians, clinical nurse leaders, and quality experts to have leadership, vision, and commitment.