Author Question: The human resources department has distributed posters with information about workplace violence ... (Read 35 times)

serike · **on:** Jul 8, 2018

The human resources department has distributed posters with information about workplace violence such as typical profiles of workplace killers, characteristics of disgruntled employees, motivations for violent actions, and factors that contribute to

the problem. This course of action is called: a. risk control.
b. threat management.
c. violence assessment.
d. total quality management.

Question 2

A long-term care facility has been busy for several months with patients who have a very high acuity. Nurses have been working double shifts.

The nurses have been given the task of deter-mining whether they would like to implement an on-call program and determine guidelines for implementation, if most nurses believe that it is the best solution. This example depicts which type of decision-making style? a. Autocratic
b. Consultative
c. Delegative
d. Facilitative

connor417 · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

B
Threat management refers to the course of action taken after conducting a threat assessment. One approach is to circulate generalized information such as typical profiles of workplace killers (violent employees), characteristics of disgruntled employees, motivations for violent actions, and factors that contribute to the problem.

Answer to Question 2

C
The leader gives up control to the group in the delegative decision-making style.