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Author Question: Members of a generation who are linked through shared life experiences in their formative years are ... (Read 83 times)

fagboi

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on: Jul 8, 2018
Members of a generation who are linked through shared life experiences in their formative years are known as:
 
  a. baby boomers.
  b. generational markers.
  c. generation gaps.
  d. cohorts.

Question 2

A grievance brought by a staff nurse against the unit manager requires mediation.
 
  At the first mediation session, the staff nurse repeatedly calls the unit manager's actions unfair, and the unit manager continues to reiterate the reasons for her actions. What would be the best course of ac-tion at this time? a. Send the two disputants away to reach their own resolution.
  b. Involve another staff nurse in the discus-sion so as to clarify issues.
  c. Ask each party to examine her own mo-tives and issues in the conflict.
  d. Continue to listen as the parties repeat their thoughts and feelings about the con-flict.


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janeli1

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Reply #1 on: Jul 8, 2018
Answer to Question 1

D
Generational groups are categorized into cohorts. These cohorts are members of a generation who are linked through shared life experiences in their formative years.

Answer to Question 2

C
Ury, Brett, and Goldberg outline steps to restoring unity, the first of which is to address the in-terests and involvement of participants in the conflict by examining the real issues of all parties.


fagboi

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Reply #2 on: Jul 8, 2018
Thank you


janeli1

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Reply #3 on: Jul 8, 2018
No problemo


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