A staff nurse frequently interrupts the nurse manager with ...

[littleanan]

A staff nurse frequently interrupts the nurse manager with problems that the staff nurse could solve.
 
  What should the manager say to correct this behavior? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Standard Text: Select all that apply. 1. I am no longer going to interrupt my work for you.
  2. Let me see what I can do about the problem you are having.
  3. Is this a problem you can handle yourself?
  4. You have the skills to solve this issue.
  5. I trust you to solve this problem.

Question 2

A nurse is considering graduate school. The nurse is interested in becoming a nurse practitioner. This nurse has worked as a medicalsurgical nurse for the past 10 years. Which opportunity would benefit this nurse's career?
 
  1. Taking a position as an assistant nurse manager
  2. Applying for a nurse manager position on a renal unit
  3. Transferring to the ICU unit
  4. Transferring to the oncology unit

[Kjones0604]

Answer to Question 1

3,4,5
Rationale 1: The manager should be available for solving problems outside the staff nurse's scope of accountability. Telling the nurse that interruptions will not be tolerated may result in the nurse not notifying the supervisor of a situation that requires the manager's expertise.
Rationale 2: The manager should not take responsibility for solving the problem. It is the nurse's responsibility.
Rationale 3: Refocusing the nurse's ability to handle the problem may make the nurse reassess the need for the manager's intervention.
Rationale 4: Reminding the nurse that he or she has the skills to solve the issue may give the nurse enough courage to attempt independent problem solving.
Rationale 5: A statement of trust in the nurse's judgment may give the nurse enough courage to attempt independent problem solving.
Global Rationale:

Answer to Question 2

3
Rationale 1: Being an assistant nurse manager would not provide the skills this nurse needs.
Rationale 2: Being a nurse manager would not be the best choice to provide the skills this nurse needs.
Rationale 3: The nurse has decided to obtain a nurse practitioner license. Furthering education by focusing on critical care pathophysiology will assist the nurse when enrolled in graduate school.
Rationale 4: The oncology unit would provide the opportunity to learn new skills, but not as many as another choice.
Global Rationale: