Author Question: A nurse manager looks through a file that contains information regarding critical incident reports ... (Read 76 times)

jhjkgdfhk

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A nurse manager looks through a file that contains information regarding critical incident reports filed within the past year. The manager reviews and utilizes this information to educate staff for what purpose? Select all that apply.
 
  1. To increase leniency error
  2. To decrease lawsuits
  3. To increase employee communication
  4. To decrease recency error
  5. To increase accuracy in evaluation
  6. To decrease constructive criticism

Question 2

When driving towards a meeting, the nursing supervisor gets a call explaining the meeting is to be delayed for about 30 minutes. Which activity is the best use of this supervisor's waiting time?
 
  1. Listen to music on the radio.
  2. Drive to the meeting place and read the minutes from the last meeting.
  3. Stop by the closest store and get doughnuts to share with everyone.
  4. Use the time to make some personal phone calls.



carlsona147

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Answer to Question 1

2, 3, 4, 5
Explanation: 1. Frequent documentation of employee behaviors will protect the manager from lawsuits, give
the manager more opportunity to communicate with employees, decrease recency error due to
documentation of behaviors, and increase the accuracy of the evaluation. Increasing leniency
and decreasing constructive criticism cause the staff to expect leniency in the future, increase
the potential for poor documentation, and not provide the opportunity for staff to learn from
their errors.

Answer to Question 2

2
Rationale 1: Listening to music is relaxing but could be wasting time that could otherwise be used to prepare for the meeting.
Rationale 2: Using the time to refresh memories from the last meeting is the most productive use of the time.
Rationale 3: Getting doughnuts is a nice gesture but is not a productive one.
Rationale 4: Using the phone to make personal calls is a waste of professional time.
Global Rationale:



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