Author Question: The nurse manager has been assigned the task of developing and implementing a new staffing system ... (Read 83 times)

wrbasek0 · **on:** Jul 8, 2018

The nurse manager has been assigned the task of developing and implementing a new staffing system for the emergency department. The nurse has reached the directing phase of this project.

On which activities would the nurse focus at this point? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Standard Text: Select all that apply. 1. Deciding on the skill mix necessary for direct client care
2. Selling the new system to the current emergency department staff
3. Comparing the actual results of the new system to the projected results
4. Telling staff what to do
5. Coaching the staff through the implementation of a new schedule

Question 2

Which change strategy is most appropriate when administration needs cooperation from all parties involved in the change?

1. Empirical-rational
2. Power-coercive
3. Empirical-reeducative
4. Normative-reeducative

ciecieme · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

2,5
Rationale 1: Deciding on the skill mix would be part of organizing the project.
Rationale 2: Convincing or selling the new idea is part of the directing phase.
Rationale 3: This comparison is part of the controlling phase.
Rationale 4: In today's environment the directing phase consists of guidance rather than telling the staff what to do.
Rationale 5: Coaching and counseling are two major roles in the directing phase.
Global Rationale:

Answer to Question 2

4
Explanation: 1. Normative-reeducative requires collaboration and buy-in from all parties affected by the
change. The first two options are not correct as they use expert power or legitimate authority
respectively to cause the change to occur. Empirical-reeducative is incorrect as there is no such
strategy.