There are procedural changes on the unit as a direct result of ...

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There are procedural changes on the unit as a direct result of client satisfaction surveys. The person most strategically placed to handle how these changes are initiated is the:
 
  1. Hospital administrator.
  2. Nurse manager.
  3. Client.
  4. Chief executive officer.

Question 2

Which organization would the hospital management team contact to pursue certification as a Magnet hospital?
 
  1. Magnet Recognition Program
  2. American National Magnet Commission
  3. The Joint Commission
  4. American Medical Association

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Answer to Question 1

2
Explanation: 1. The nurse manager is situated on the front lines but is also responsible to the upper
management. The manager can be supportive of the feelings of the staff while at the same time
adequately and appropriately representing the needs/wants of the administration. The client,
CEO, and hospital administrator would not have enough information about the daily unit
activities to be effective in instituting these changes.

Answer to Question 2

1
Rationale 1: The Magnet Recognition Program, developed by the American Nurses Credentialing Center, designates health care organizations that provide nursing excellence.
Rationale 2: The American National Magnet Commission is fictitious.
Rationale 3: The Joint Commission accredits health care organizations, but does not award Magnet status.
Rationale 4: The AMA does not award Magnet status. Magnet status is focused on nursing excellence.
Global Rationale:

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