Cognitive shortcuts that influence the way people process ...

[notis]

Cognitive shortcuts that influence the way people process information regarding groups and group members are defined as
 
  a. Stereotypes
  b. Prejudices
  c. Ethnocentrism
  d. Agentics

Question 2

A football team decides to completely restructure its offense and use many different players in the process. The players, coaches, and even the fans could have a hard time figuring out the new system and implementing this completely new structure.
 
  This is an example of
  a. An adaptive challenge
  b. A technical challenge
  c. A technical and adaptive challenge
  d. A non-challenge

[mbcrismon]

Answer to Question 1

A

Answer to Question 2

C