Author Question: Jennifer is a registered nurse who works in a busy emergency department. As one of her goals for the ... (Read 73 times)

darbym82 · **on:** Jul 8, 2018

Jennifer is a registered nurse who works in a busy emergency department. As one of her goals for the current year, Jennifer has resolved to develop her emotional intelligence. How should Jennifer best meet her goal?

A) Try to remove emotion from her clinical decision-making whenever possible.
B) Become more assertive when responding to the emotional responses of patients, families,
and coworkers.
C) Become more aware of the way that her emotions function and how they influence her
actions.
D) Try to limit her expressions of emotion to times when she is not interacting with others.

Question 2

A nursing leader has expressed a desire to foster the characteristics and behaviors associated with transformational leadership. Which of the following actions best demonstrates transformational leadership?

A) The leader makes it clear to employees that positive work performance will be rewarded
and that sub-standard performance will bring consequences.
B) The leader ensures that decisions are based on the consensus of every employee.
C) The leader prioritizes the needs of each individual employee over the interests of the larger
organization.
D) The leader takes action to build trust and relationships between him or her and the
employees.

jamesnevil303 · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

Ans: C
Self-awareness is one of the central aspects of emotional intelligence. Emotional
intelligence does not necessarily involve removing emotion from decision-making or removing
emotion from interpersonal interactions. Awareness of others' emotions is a dimension of
emotional intelligence, but the appropriate response to this is not normally increased
assertiveness.

Answer to Question 2

Ans: D
Leader activities associated with transformational leadership include creating a
vision, building relationships, developing trust, and building self-esteem. An emphasis on
rewards and punishment is associated with transactional leadership. Consensus is not
appropriate for every decision, and the interests of individual employees cannot always
supersede the interests of the organization.