A staff nurse complains to the nurse manager that another staff ...

[neverstopbelieb]

A staff nurse complains to the nurse manager that another staff member is making her feel uncomfortable by making sexual comments. Before the nurse manager takes disciplinary action, the manager most likely will:
 
  a. Investigate the allegations carefully
  b. Wait to see if the problem resolves itself
  c. Focus on the individual's personality
  d. Disregard the staff nurse's length of service, past accomplishments or problems, level of skill, and importance to the organization

Question 2

The nurse manager needed to conduct an appraisal interview for a novice nurse who was completing his first 6 months of work on the unit. Which kind of appraisal interview would best fit the new employee?
 
  a. Tell-and-sell
  b. Tell and listen
  c. Problem solving
  d. Goal setting

[AaaA]

Answer to Question 1

ANS: A
The ramifications of disciplinary action are so serious that managers must proceed with caution. They should collect the facts, check allegations, talk to witnesses, and ask accused employees for their side of the story.

Answer to Question 2

ANS: A
The tell-and-sell method works best with young or new employees or individuals who are new to an assignment. These employees may want advice or assurance from an authority figure.