A nurse manager was concerned about the employees of her unit ...

[Beheh]

A nurse manager was concerned about the employees of her unit when the hospital for which she was working merged with another health care system.
 
  She explained to her staff what was not going to change, what changes would take place, and the importance of the changes. The nurse manager was participating in what phase of this new integration of health care systems?
  a. Assessment phase
  b. Planning and design phase
  c. Implementation phase
  d. Development phase

Question 2

In response to managed care, many hospitals have set up disease management programs. One benefit of such programs is:
 
  a. The focus primarily on acute illnesses
  b. The focus primarily on the elderly with acute illnesses
  c. The focus on coordination of care of people at risk
  d. The focus on tertiary prevention for all persons

[kusterl]

Answer to Question 1

ANS: C
When institutions merge, managers should give assurances about what is not going to change, warn people in advance of what changes will occur, explain the need for the changes, and send consistent messages.

Answer to Question 2

ANS: C
There is a need for coordination of care of people identified to be at risk and a need for case management for the 20 of the population requiring integrated economic and care management.