Nurses entering into the workforce today are faced with which of ...

[WhattoUnderstand]

Nurses entering into the workforce today are faced with which of the following relationships that could create organizational conflict? (Select all that apply.)
 
  a. Nurse-physician relationship
  b. Nurse-nurse relationship
  c. Nurse-patient relationship
  d. Nurse-chief nursing officer relationship
  e. Nurse-auxiliary personnel relationships

Question 2

The head nurse and a staff nurse are having a conflict over how to use and apply a new procedure for dressings in the medical/surgical unit. The staff nurse wishes to use the new procedure based on newly released nursing research.
 
  The head nurse wishes to use a protocol that has been used in the department for a number of years. The head nurse later makes comments to other staff on her unit about the credibility of the staff nurse. This behavior is associated with:
 
  a. Lateral violence.
  b. Horizontal violence.
  c. Confrontation.
  d. Bullying.

[cassie_ragen]

Answer to Question 1

ANS: A, B, C, D, E
By nature, conflict is potentially present in all interpersonal situations. The nurse manager should create an environment that recognizes and values differences in staff, physicians, patients, and communities.

Answer to Question 2

ANS: D
Bullying involves aggressive or destructive behavior or psychological harassment of a recipient who is in a position of power differential with the perpetrator (the head nurse). Bullying is closely related to lateral or horizontal violence and involves such behaviors as incivility or intimidation.