Patient perceptions are useful in: a. Determining disciplinary ...

[Chelseaamend]

Patient perceptions are useful in:
 
  a. Determining disciplinary actions in QI.
  b. Establishing the competitive advantage of QI decisions.
  c. Providing one source of data for QI initiatives.
  d. Establishing blame for poor-quality care.

Question 2

The outcome statement Patients will experience a ten percent reduction in urinary tract infections as a result of enhanced staff training related to catheterization and prompted voiding is:
 
  a. Physician-sensitive and nonmeasurable.
  b. Measurable and nursing-sensitive.
  c. Precise, measurable, and physician-sensitive.
  d. Patient carecentered and nonmeasurable.

[Athena23]

Answer to Question 1

ANS: C
Customers define quality and patient dissatisfaction as useful indicators of which areas are of greatest concern to patients and of what matters then to nurses and organizations. Patient perceptions guide areas of inquiry; however, they do not establish what disciplinary decisions will be made.

Answer to Question 2

ANS: B
Nursing-sensitive outcomes refer to outcomes that are affected by nursing activity and are precise, measurable, and patient-centered.

[Chelseaamend]

Wow, this really help

[phuda]

Gracias!